Thanku you so much for Janice :) You have a good employers :)
I have a problem with camera, it begins to automatically reboot every 6 minutes. Hard reset has not resolve this problem. I asked Techage support via chat to help me with this issue. Guyz send me updated firmware. After upgrading, camera begins to work fine. Thanks a lot! Good job!
Very good support, answering all my questions in a day or two. Very patient with my questions, what can I say. Highly recommended.
Thank you for your support!
Thank you for the good support 😉
I thank the service employees for their help in updating the software.
IP Camera password was forgotten and there a lot of separate programs were installed to repair it but … nothing. Than requested to support team and …. hurray … in a couple messages we found a solution and issue was solved. Respect.
I have an issue with my devices. Couldn’t set up to watch on application and got support from your staff. Everything is fine now. Thank you very much.
I had an issue with my device and I thought that I need to replace it , but they help me out and explain to me how to fix , free of charge.
I asked the help for upgrade my system . i received a quick response and now I have a system that works perfectly. thank you very much
This works just as described and easy to install. I was going to use it in one of the outside garage light fixtures, but it is larger than a lightbulb and won't fit inside the glass. I am thinking about changing the fixtures to something bigger. For now, I am going to use it inside. It flashes a bright light when it picks up motion, so a person would know they are spotted. This is a nice little security camera.
Follow directions. Make sure internet connection good. I connected complete 4 can now. Good video and images now. I’m pleasantly surprised with the quality of the video too. They are easy to control with the phone app as well. Recommend. Also very low price.
This camera is super easy to install. Has sharp crisp picture. And the controlling app is easy to navigate and comprehend. Great for entrances that have an existing light fixture. It has night vision also.
The install for this was like changing out a regular light bulb! Super easy to use and understand. This adds an extra layer of security on my home along with my alarm system. Picture quality is crisp and notifications with the app are easy to receive and watch.
I ordered and received this product about 3 weeks ago. Every thing worked great out of the box but one camera stopped working 1 week after installation. I contacted Techage support and they gave me a list of trouble shooting items I could use to ensure the camera was the issue. After using the trouble shooting tips, I discovered that it was not the camera, it was the power cord that had failed. I let Techage support know my finding and received a new power cord with in a few days. Plugged the power cord in and camera has been working fine every since. This was some of the best customer service I have ever received for an online purchase. Thank you Techage for your quick response to the concerns I had.
I love this system great cameras nice picture. I have had several compliments from friends and family that have seen the system for themselves and can't believe it was so cheap. I like it and would definitely buy it again even if I knew about the other stuff first . Oh and the remote viewing from your phone works great . An overcast day and still great pictures and the night viewing is incredible.
I bought this system to replace another manufacturer’s system. This Techage system is so much better than previous system. Great video image during the day and night, it suffices for my needs. DVR is simple to set up and provides many options for camera functionality.
This NVR worked perfectly with our Eseecloud cameras and software. Easy to set up. Priced right. Hope to improve pixels.
This security camera set is better than what I expected at this price range. Images are very clean. Night vision works well. Video recording set-up is no sweat. I just adjusted time zone and time. I intended to use these cameras in-door and out-door.
This is worth the money the camera are great but the software could use some help. Easy for me to understand but hard to explain to my wife who is not that tech savvy. We had another high end camera system before and the cost of those camera shows in the software and the technical support. But over all you pay for what you get and they camera are fine for the price point they are at.
What is the difference between this and another 5MP gray camera?
Hello， if you mean 815g. They are work on different app, gray type is 3mp resolution, white type is 5mp . By the way, 825 5mp wifi camera system support onvif protocol.
Which NVR can this camera be used with?
We suggest you to buy Eseecloud wifi NVR.
If my third party up cams are already connected to the wifi router, and connect the router to nvr, can i add those cameras to this nvr?
Hello， This 3mp wifi camera kit do not support it. If you want to add other brand of camera which support onvif, please kindly buy 5mp wifi camera kit.
Does the camera rotate?
Yes, it support pan control.
Can I add another 5MP camera?
Sorry， it only support camera not more than 3mp resolution.
Can this camera turn remotely?
It is fix len, not ptz type.
When the camera detects a person or animal, will a siren sound?
Yes, you can set up alarm sound.
Hello, does this camera have a built-in microphone?
Yes, this camera build inside with microphone and speaker.
Hello, i need a matching nvr or poe switch. is there any recommendation?
Yes， we recommend you this 8ch poe nvr . https://www.techage.com/products/techage-poe-nvr-8ch
Will this work with axis cameras?
Hello, if it is poe camera and support onvif, then they can work together. By the way, this nvr support max 8mp resolution, please also confirm this before you purchase it.