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I want to buy 16 cameras from you. But I read here that this camera has some problems with motion tracking. What do you recommend to me? I don't want to buy so many defective cameras.

Uncle J.

Hello, Some cameras produced in 2019 had this problem, but it was solved through subsequent upgrades. There are currently no customer feedback issues for the cameras sold. You are welcome to purchase

Janice
from Techage.com

The seller is your company. At least that's what the Yandex Market online store says. Send it to you? But how?

Andrey B.

hello, if you need to ask for warranty service for your yandex order, please kindly contact seller on yandesk. Our stuff on yandex will deal for you, thanks for your understand, bye

Janice
from Techage.com

Hello. When the "tracking" function is enabled and a person is detected, the camera makes an arbitrary tour, turns perpendicular to the ground and returns to the "demon point". Is this a marriage? Or can it be fixed?

Andrey B.

please kindly send the version information about the camera to the seller

Janice
from Techage.com

Добрый день! Есть ли функция записи на облачный сервер?

Roman

Yes, you can purchase on xmeye pro app.

Janice
from Techage.com

Hello! Would it be possible to upgrade your products to Estonian language? If help needed, please contact.

Wildex

please kindly change the language on general menu

Janice
from Techage.com

What PoE protocol/voltage/standard does this camera use?

Wildex

48V, international standard, also supports DC12V Protocol: IEEE802.3, IEEE802.3u, IEEE802.3x

Janice
from Techage.com

whats the default username/password

Jessie

Hello, it do not need user name and password, when you use it firstly, it will ask you to bind to the Tinosec app to use

Janice
from Techage.com

Hello, what color are the included poe cables for the cameras?

Antoine

black color

Janice
from Techage.com

Подскажите, с каким максимальным объёмом CD-карты работает камера?

Виталий

it support max 128gb sd card

Janice
from Techage.com

Does the Wireless Ptz 3MP camera connect with this NVR. Currently Normal Wireless 3MP camera Connected. I need to add more cameras.

Ajus

Hello, do you use your NVR on Eseecloud or IP-Pro app? Please also check if your NVR;s version start with 3.0.xx, you can check version follow these steps:https://www.techage.com/blogs/news/how-to-find-version-of-wifi-nvr-and-camera If both of the answer are yes, then you can buy it to work.

Janice
from Techage.com