Everyone was very helpful right from the time I made the purchase. Any questions I had were answered immediately with a call. So easy to assemble, It made me look more skillful at stonework than I actually am . It also saved me $13,000 after the ridiculous estimates I received. Thanks, I could not be happy with the outcome!!
Reviews
- 2 photos2 photos
4 photos1 video4 photos1 video4 photos1 video4 photos1 video4 photos1 videoWe ordered our fireplace kit in April to coordinate with our paver patio installation to have the paver installers build the kit for us. The communication with Romanstone was great and the only concern I had was with delivery. Ultimately the fireplace paver delivery person didn’t place the pallets for the fireplace in the area that was approved by Romanstone dispatch but the patio paver delivery person was very accommodating and moved the four pallets to the back area when he delivered the patio pavers. Everything turned out beautiful. Although we think we could’ve done most of the build, we were glad that we had the installers build it for us, especially after watching them install the top chimney stone....that’s a big one. We decided to add a hearth stone and stone mantle after seeing a picture on the website and just love the look of the fireplace. We had our first fire in it last week when the Florida weather FINALLY turned cooler and it is awesome! The smoke drafts up the chimney perfectly and the fireplace is even more beautiful with the fire glowing. We are so happy we purchased the Fremont and highly recommend Romanstone.
CDChristine D.Verified buyerThe company was very easy to deal with. From the moment I placed my order until delivery everything was perfect. They more than met my expectations. I highly recommend them!
GHGary H.Verified buyer
4 photos1 video4 photos1 video4 photos1 video4 photos1 video4 photos1 videoGreat product and service from order/Delivery/product very pleased. Install took approximately 30 hrs from start to finish with a 2ft extension completed solo.
FMFoster M.Verified buyerPersonal phone call to confirm order. Phone call again to confirm order was received by shipper and then they followed up when it was delivered. Plans/ instructions were spot on, process was simple just required effort to lift everything as expected. Would recommend a powered wheel barrow for moving stone and a little giant type foldable ladder for construction. A+++ all around.
BWBryan W.Verified buyer- 1 photo
I was reluctant to order because because I like phone numbers. It makes me feel like I'm dealing with a "real business" . Once I figured that part out and got to speak with Paul he set us up and everything went seamlessly and we have an incredible gazebo fire place! Its not 100% complete but I can't wait to share the pictures anyway.
CECoralene E.Verified buyer Looks great and is easy to assemble.
RBRyan B.Verified buyer- 1 photo
Amazing! With little experience I was able to work with a friend and get this done in a few days. Product and service was excellent and highly recommend. Only comment is that airflow due to large space in chimney is strong and therefore ashes come out of top. Needed to place some 1/4" chicken wire on top of chimney to deal with that. Otherwise, awesome!
APAntonio P.Verified buyer - 3 photos3 photos3 photos
Such a positive experience from ordering, delivery and building our Fremont fireplace w/woodboxes and a chimney extension! I was able to complete it in a week (working on it part-time) by myself. The hardest part was moving the blocks from my front drive to the back of the house, had to break down pallets and put them on a trailer to move. I was able to put the chimney cap and woodbox covers on by myself with a little rigging. We truly enjoy the look and would do it again! Thank You - Ron
RSRonald S.Verified buyer - 5 photos5 photos5 photos5 photos5 photos
Awesome experience from start to finish. Paul is the man. Great communication, fast delivery, and beautiful product. Took me under 3 hours to build myself following the easy and clear instructions. It throws a tremendous amount of heat and light off of that back wall. We are very happy with the final product. Thank you!
PRPhil R.Verified buyer





