Qasim and the team helped me out as always... super fast response, and even quicker delivery! Cheers Guys ;) Smiling Assassin 🎯

Added this to my chair for added comfort and support for my shoulders, neck and head. The headrest is incredibly priced and relatively easy to fit, we did cut away some of the foam from the top of the handle to get it a little higher for my needs and the locking bolts were so tight I had to get help to get them off. It is more adjustable than I thought it would be and works very well. I have added a very soft red mickey cushion to mine just to bring it in a little nearer to my head and provide a softer pad for if my head flies back when navigating our lovely bumpy pavements. As I suffer from bad neck pain and get migraines this is basically a precaution most people probably would not need. Got to say its so comfortable I can actually nod off left unattended in my chair now. Along with this I bought the red deluxe chair cushion and longer seat back and have ordered another battery as a spare and have to say these are upgrades that are saving me having to buy a whole new chair as well as being transferable in the future. Hopefully my pictures will upload and you can see my setup with little add ons like the mickey cushion my backpack and ankle cushions as I found the frame next to them was uncomfortable. Theres a picture of the chair folded which we now strap together with a fabric dog collar as it is a little bulkier thank it was and I dont want it just unfolding itself unexpectedly.

Upgraded my chair with the red chair set and its awesome. The cushion although similar to the original is so much more dense and supportive to sit on and of course the leather look red is stunning, it is so much more comfortable without adding to the weight or size of the chair. The longer back provides better support for my neck and shoulders which have recently become more of an issue for me. I really thought I needed to buy another chair even though the one I have works well for me but upgrading to this set has made the most incredible difference to the comfort level for sitting and resting back in it. When I bought my original chair it was only available in silver so I have already added reflective pink strips to various parts to jazz it up but this set really stands out so well. If you unfortunately have to use a chair you may as well make it look awesome. Its now my formula one racing chair as we refer to it. The only downside of the back cover was my original wheelchair bag no longer fit but thats okay because I got a snazzy backpack with more pockets than I will ever need and that fits in the two corner sections nicely and then I have a walking stick bag attached to that with a carabiner. Nothing that cannot be solved. LOVE EVERYTHING ABOUT THIS SET. Hopefully I have managed to attach some photos

Perfect

I have had my wheel chair for over a year now and I'm so thrilled with it . It's comfortable the only issue I have is it always runs to the roads camber . But other than that it's a fantastic buy.

Very comfortable, easy to manoeuvre even for a beginner like me.

Purchased this powered wheelchair for a close relative. It was delivered very quickly and efficiently. I am not the user but I did unpack and assemble it using the comprehensive user manual. Quick and easy to unpack with minimal assembly required. Simple to follow instructions. Charged the battery and have a very quick 'test drive'. Very impressed with this chair!!

Arrived on time really happy with the product would recommend to others

Equipment which will make life a lot easier

Very pleased with the power chair.Delivered within 24 hours of placing order. PLEASE BE AWARE THE FOLDED DIMENSION is 370mm not as stated 280mm. ALSO THE WEIGHT WITHOUT BATTERY is 23.8kg not 19.8kg as stated.

I have just experienced above and beyond customer service from Etech. A month ago I purchased their electric wheelchair for my wife. When it arrived I was very impressed by the sturdiness of the chair and its operational simplicity. It was ordered in advance of the delivery of a new motorhome and the intention was to carry it on a wind down carrier attached to the rear of the vehicle. When it arrived I discovered that the rack would have to be mounted high up and I would not be able to lift it that high. A couple of email exchanges with Shabz and it was arranged that the wheelchair could be returned, even though it was well out of the 14 day return policy, and a lightweight mobility scooter would be supplied in replacement. My visit there was a pleasant, smooth experience and I am extremely expressed with their empathy to the situation.

Customer Service is brilliant, Shabz was very helpful sorting out everything for my parents. Thank you.

I organised a viewing of power chairs for my elderly parents. The sales advisor Kasim was wonderful, explained the ranged and how they worked and spent time getting to know my parents needs. At the end of the trial Kasim was honest and said that their products weren't right for the needs of my parents so could recommend them purchasing one. It was refreshing to hear a sales person not recommending a sale, it shows the integrity of the company to make sure you get the product that is right for you. Many thanks.

Absolutely Brilliant, So quick and easy to order, delivered in 2 days, Extra Wide Seat folding wheelchair is ideal, can go over any surfaces, fold and set up in minutes, fits in car boot easily, this will transform Geoffreys ability to get out and about from the care home. Thank you Highly Recommended

Great customer service. Wheelchair arrived on time. Well packaged. Instructions are clear and easy to follow. Have not used chair yet as currently charging, however, it looks and feels robust. I also like the fact that the joystick can be used on either side

Absolutely fantastic people order came through so quickly and such a great price and quality wheelchair

Excellent and very happy excellent advice on the phone aswell

Ordered an electric wheelchair for my wife, ordered Wednesday evening and spoke to Sef at 10.30 next day to explain we wouldn’t be there on the following Tuesday to accept delivery because of appointments, he said no problem we’ll dispatch today, and true to his word it turned up on Friday with FEDEx delivery and the guy was great couldn’t have been more helpful. Unboxing no problem and getting it ready, only problem was syncing the remote, it Ewa a completely different one than in the handbook, so on to YouTube to find the same remote and all sorted. Wife hasn’t tried it yet but I did in the garden and it seems excellent machine nice tight turning circle in its own width “ish”, joystick is sensitive but she’ll get used to it. Overall experience is excellent. Did have to purchase a set of ramps from another company to help load into the car, I’m 72 and couldn’t risk injuring myself as I wouldn’t be any good to my wife.

Not had bike long but seems very good came almost assembled, just needs pedals putting on excellent delivery and the delivery driver was very polite and helpful a credit to your company. Well done everybody