had send back because I can bend my knee to use it
Reviews
Wheel squeaks, is it alright to squirt some oil on the axle?
GWGreg W.Verified buyer10
DDavid G.Verified buyerI had to return the knee walker, because i was a unable to use it.Because I couldn't bend my knee to use it
JLJudith L.Verified buyerHello Judith, we are sorry that you were unable to use the unit. In our conversations with all customers, we try to educate you on the physical requirements needed to use the unit.
Mobility Teamfrom Knee Walker CentralThe person on the phone was friendly, and the scooter arrived when scheduled. I didn’t realize that it required assembly and fortunately my husband was able to do that, but otherwise there were no problems. I assume returning it will work smoothly as well.
JWJoan W.Verified buyerThank you Joan for your positive review and there is a small amount of assembly required (inserting knobs and latches). We encourage customers to view the product video on each page to understand the level of "assembly" required.
Mobility Teamfrom Knee Walker CentralHelps
DGDiana G.Verified buyerThe knee seat, even with the sherpa cover I purchased, is incredibly uncomfortable. I have even added bubble wrap to the seat and then put the sherpa cover over it - awful. The wheels are super squeaky and the scooter tips over easily. I don't feel safe on it!
AFAmy F.Verified buyerHello Amy, we are sorry that the product has not met your expectations. Our Deluxe model does have a very soft knee pad. The Premium has large 12" wheels which are great for navigating thresholds, sidewalk cracks, and obstructions, but it can have a higher center of gravity and we recommend that customers be mindful of how high they have the knee pad and handlebars set.
Mobility Teamfrom Knee Walker CentralIt took a minute to get use to, but it's like riding a skateboard. Very comfortable while handling NYC streets.
DHDaryl H.Verified buyerThank you Daryl for the positive feedback! There is a learning curve and we're happy to hear that you feel comfortable using the unit.
Mobility Teamfrom Knee Walker CentralGreat experience with the company Very Good Equipment
VMVyonda M.Verified buyerThank you Vyonda for the positive feedback! It is a pleasure to serve you!
Mobility Teamfrom Knee Walker CentralHelps to get around but wheels get in the way of my boot. Would help if fully assembled I don’t have tools an seat moves a lot once I got going was goodafoot rest would be good thnkk u
PPalmea L.Verified buyerThank you for the positive feedback Palmea! Please make sure to really tighten down the knobs and you should have the necessary tools in the plastic bag that came with the unit. Give us a call if you still need assistance.
Mobility Teamfrom Knee Walker Central
Thank you David for your positive review and it is a pleasure to serve you!