Fantastic experience. Cost is great and the build was relatively easy. I had an issue mid-way through and Roman called me to discuss how to fix ...above and beyond customer service.
Reviews
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My experience started with the internet sales staff. They were very professional, helpful, and responded quickly to my questions. Once my kit shipped it arrived several days earlier than expected, and I was able to set up a delivery date without a hitch. I feel the kit was pretty easy to assemble as long as you keep things square and level. We checked every level. The directions were very simple to follow. My only disappointment was the size of the wood storage box. The foot print is big but storage capacity is small. We reconfigured it and poured a new concrete top, not shown, it’s still drying. Well done RomanStone.
HPHeather P.Verified buyer Kit was easy to follow. Only problem was over/under sized stones. Werent a ton of them, but had to cut/shim some. I added firebrick to bottom and local sandstone to hearth, top of chimney. Plan to add a old ruff hewn beam for mantle. Are friends/neighbors very impressed with the size and beauty of the Princeton. Will send pics when completed. Finally, order and delivery process very easy. I recommend this fireplace for value and beauty!
JCJohn C.Verified buyerThank you for the great review. I am glad everything worked out. Please send pics of your modified build when it is complete. I think it may help others who want to change their kit.
Roman Stonefrom Romanstone Hardscapes- 2 photos2 photos
Love this fireplace! Putting the cap stone on was the only challenge. It is an amazing and solid fireplace. We wired it to have a TV mounted. It gave us a whole new outdoor living space.
RHRyan H.Verified buyerThat. Looks. Amazing! Wow you did a great job. That top stone is the crux of the whole build! Thanks for sharing your build with everyone. Enjoy your new entertainment center!
Roman Stonefrom Romanstone Hardscapes - 3 photos3 photos3 photos
Super simple to build! Great addition to our new patio!
KAKen A.Verified buyerI love your patio. You prove that anything done with purpose can look great. The rectilinear pavers that are interrupted by the flowing area of cobblestones that the fireplace sits on looks fantastic. So many people worry about colors and sizes and shapes matching and going together perfectly. Your patio area is an excellent example of how you can make almost anything coordinate with a dash of creativity. Thank you for the pictures and the review.
Roman Stonefrom Romanstone Hardscapes Roman Stone fireplace kits are amazing! I built one at my last house and it was a huge hit. I loved it so much that I just ordered another kit for my new house, along with the grill station kit. You will not be disappointed! Amazing communication, fast shipping and very easy-to- follow instructions. Bribe a [strong] friend with pizza and beer to help you and it'll go quicker.
JCJason C.Awesome. A repeat customer- We must have done something right. Thank you for the great review. I'm glad everything worked out well. Friends are the best and cheapest labor. We would love to see some pictures. Thanks for your patronage! Enjoy your new house.
Roman Stonefrom Romanstone Hardscapes- 5 photos5 photos5 photos5 photos5 photos
Absolutely love it! Came together seamlessly. Directions were detailed that even our child was able to build the fireplace. We even found matching stones at our local Lowe's to build a retaining wall behind it.
JSJennifer S.Verified buyerNice! That pergola space is super impressive. After social distancing, I might have to come over for a swim and visit! I hope people read your review. Everyone is always concerned about matching colors. They're earthy. It's easily achieved as you have graciously shown us. Thank you for the wonderful pictures.
Roman Stonefrom Romanstone Hardscapes We love our new outdoor fireplace and shocked by how much heat it puts out. The reason we purchased this kit was my wife doesn't like to have that smoke'd smell at the end of the evening. The fireplace allows for the smoke to be drafted up the flue with limited impact.
RORoss O.Verified buyerGreat to hear! I'm glad that everyone is warm, happy, and smoke-free. The campfire smell is best left at camp. Have a great summer! Thanks for your patronage!
Roman Stonefrom Romanstone HardscapesLove it!!! Was worried at first about it being shipped. However, shipping was excellent!!! Fireplace kit was very easy to put together and looks great by our pool. Great communication with company too.
CBChristopher B.Verified buyerThank you for your purchase and review! I am glad everything worked out so excellent. I love it when a plan comes together:) Enjoy your pool and fireplace.
Roman Stonefrom Romanstone HardscapesOrdering our Princeton fireplace was super easy. The instructions were easy to follow. Support was there when we needed it. Supplemental materials like YouTube videos helped from planning all the way through the build! The shipping was coordinated and well explained. We have ZERO negatives. WE. LOVE. OUR. FIREPLACE!! Thank you Romanstone!
TR
Glad I could help! The fireplace turned out wonderfully. Your patio looks great. It does seem like you have room for a grill on that lower patio (hint hint) Thank you for your purchase and glowing review.