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Dislike the return policy that the order needs to be inspected when delivered and the delivery service says that they are not to wait for inspection and would not be able to return it at that time anyway. Buyer would have to return it.
Reviews
Thank you for the kind words David! We're glad you had a good experience with us.
Thank you Sandy!
Thank you for your review. To clarify, the date you received was an estimated ship date rather than a guaranteed one. This estimate was provided because your order required manufacturing, and production timelines can vary based on the fulfillment of prior customer orders. We appreciate your understanding and patience.
Thank you for your feedback. We understand your concern regarding the return policy. The reason we require immediate inspection and notification of any damage is that, unfortunately, people have falsely claimed that their order arrived damaged weeks or even months after receiving it, when in reality, items were delivered in perfect condition. These customers regrettably choose to make such claims, after damaging, or losing the items themselves. To prevent these fraudulent claims and ensure fairness, we must be notified of any damage at the time of delivery. If you ever have any concerns, please don’t hesitate to reach out. We’re always happy to assist. We appreciate your understanding and your business!