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An amazing experience from beginning to end! From the minute I made the purchase online I was contacted by the company and given step-by-step instructions for delivery. The fireplace was shipped and delivered quickly. Very easy instructions to follow. My husband and I put it together in a weekend.
Reviews
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The kit was great, instructions were easy to follow. They provided plenty of material and glue. My neighbors are all super impressed with the way it turned out and how quick we were able to put it up.
DTDan T.Verified buyer Customer service was exceptional. Had delivery hiccup due to my home location and they did everything possible to accommodate me and my location and get the product to me in a very quick timeframe.
WEWilliam E.Verified buyerThe kit arrived quickly and just as described. The company clearly communicated throughout the process and the fireplace looks great. We had it professionally installed instead of doing it ourselves and no regrets!
SGSarah G.Verified buyerQuality product. You get what you paid for. Thanks
MBMichael B.Verified buyer- 1 photo
Took one weekend to put together. Like the instructions emphasize, just get the foundation plum, and the rest is not bad at all. That top cap was a tad scary. Used (2) 6' ladders and (2) 45 year old men. Took everything we had. Overall fantastic product. Now just waiting for the weather to cool own here in GA to have our 1st fire. We did get the 1 extension. Had a ton of extra blocks.
DJDavid J.Verified buyer - 1 photo
Great, thought out kit for the DIYers. We prepared the base while awaiting our delivery and took only two full days to install. We even included a transition paver patio to our existing hardscape with the remaining stones.
SDSabrina D.Verified buyer So far its been great! Just waiting on it arrival. Not sure how to find out where it is. I should have asked how long will it take to get here.
CSCaren S.Verified buyer- 4 photos4 photos4 photos4 photos
Great instructions and helpful tips. There are some mistakes I know I would have made if not for the tips. I built mine by myself and it took a solid three day. Two people could do it much quicker. Best tip given, make sure the first base of stone is square and level, that deleted problems as I moved along with the build.
GSGreg S.Verified buyer Company delivered on time and as promised and was very easy to work with. Haven’t started construction yet but will update when we do. So far so good…
NFNick F.Verified buyer
