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This was a large project. All the parts came as advertised and were sorted on individual pallets. The two circle kits were easy to recognize and the remaining three pallets were numbered. Each pallet had some extra product on it which allowed us to create a short walkway toward another area of the backyard. Delivery team was awesome. Eventhough it is curbside delivery, they made a very hard attempt to move the pallets closer to our backyard. Overall - no complaints at all. Sidenote - it is all about soil prep. Any mistakes there cause problems later. Take your time and do it right and the kit will come together beautifully.
Reviews
- 1 photo
We purchased two kits to create a 12.5 ft diameter circle patio. We ran out of regular sized rectangle pavers and had to adapt using the skinny rectangle pavers. Bit frustrating to run out. Definitely didn’t have as many as two kits indicated I’d have. But we made it work and it looks fine.
BOBryan O.Verified buyer- 2 photos2 photos
An amazing experience from beginning to end! From the minute I made the purchase online I was contacted by the company and given step-by-step instructions for delivery. The fireplace was shipped and delivered quickly. Very easy instructions to follow. My husband and I put it together in a weekend.
SFShannon F.Verified buyer - 1 photo
The kit was great, instructions were easy to follow. They provided plenty of material and glue. My neighbors are all super impressed with the way it turned out and how quick we were able to put it up.
DTDan T.Verified buyer Customer service was exceptional. Had delivery hiccup due to my home location and they did everything possible to accommodate me and my location and get the product to me in a very quick timeframe.
WEWilliam E.Verified buyerThe kit arrived quickly and just as described. The company clearly communicated throughout the process and the fireplace looks great. We had it professionally installed instead of doing it ourselves and no regrets!
SGSarah G.Verified buyerQuality product. You get what you paid for. Thanks
MBMichael B.Verified buyer- 1 photo
Took one weekend to put together. Like the instructions emphasize, just get the foundation plum, and the rest is not bad at all. That top cap was a tad scary. Used (2) 6' ladders and (2) 45 year old men. Took everything we had. Overall fantastic product. Now just waiting for the weather to cool own here in GA to have our 1st fire. We did get the 1 extension. Had a ton of extra blocks.
DJDavid J.Verified buyer - 1 photo
Great, thought out kit for the DIYers. We prepared the base while awaiting our delivery and took only two full days to install. We even included a transition paver patio to our existing hardscape with the remaining stones.
SDSabrina D.Verified buyer So far its been great! Just waiting on it arrival. Not sure how to find out where it is. I should have asked how long will it take to get here.
CSCaren S.Verified buyer
