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Reviews
No gripes from me. Right off the bat, there was a little issue with the carrier the RS uses out of Rockford, IL. I asked for help from RS...the next day delivery was setup. The top cap is a beast. The one I received was 167 lbs (yes, I weighed it). It took 3 guys (my 6'6" height came in handy) and some good ol' American ingenuity and hard work to get that thing 9.5 ft in the air. Aside from that...smooth sailing. Just finished it on Sunday. Many compliments from the neighbors on how good it looks. Thanks RS for many a backyard fireplace easy.
DPDean P.Verified buyer- 1 photo
Ordering the product was easy. Delivery went well. We were shorted a few fire bricks, but a local hardscape business had replacements. The instructions were easy to follow. The physical work of moving/installing 11,000 pounds of blocks cannot be overstated - know what you are getting into. Because there is no mortar and the natural gaps between the blocks, the fire smoke easily leaks out the sides of the chimney when it is breezy. We look forward to many fireside chats!
TMTerry M.Verified buyer Some of the bricks were a little worn and chips were common but I had some extra to make it fit all together, so yes, it is all put together. Nice fireplace. thank you
MBMark B.Verified buyer- 4 photos4 photos4 photos4 photos
We love it so much it is so beautiful!!!
KBKerri B.Verified buyer - 1 photo
Absolutely awesome product and great company to deal with. They kept me informed the whole time. The installer was very impressed with how well it was designed and how well it looked as a finished product.
EGEric G.Verified buyer - 1 photo
Good
GMGiovanni M.Verified buyer Exactly what is advertised. Great service! Great product!
JMJeff M.Verified buyer- 4 photos4 photos4 photos4 photos
Great product! We ordered online, shipping was fast and easy. We put it all together in 2 days. It looks beautiful!
JMJessica M.Verified buyer We were very pleased with the kit and all the instructions. Our only issue is a very slight sag in the middle of the fireplace. Overall it still looks great.
NTNatalie T.Verified buyer
