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My wife and I spent about 8hrs setting up the Freemont. Wow is it a great product. I read all the reviews and looked at all the pictures before we purchased and they were extremely helpful. Shipping was fast and easy. I would highly recommend Romanstone products. We couldn't be happier Scott and Karen
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I rarely leave reviews, but this product and the customer service were top notch. It would be a disservice not to leave a review. The process of ordering was simple and I was notified every step of the way. I was personally called within 24 hours confirming the order and color. They let me know the time frame of the shipping. A week later, I received another phone call, telling me how they loaded the order on the truck and when to expect the shipment. The shipment came with everything included, including several additional blocks. The driver took the time and effort to place the 4 pallets of stone right next to my garage. The build was straight forward. It took about 4 evenings after work for several hours apiece. It was enjoyable to see the fireplace take shape. The stone quality is high and the overall fit and finish is excellent. I have received numerous compliments on the fireplace and how professional it looks. I can't recommend this product highly enough. I am looking forward to many evenings this fall enjoying the fireplace.
DDlh - 5 photos5 photos5 photos5 photos5 photos
I researched extensively when we decided to extend our patio and include and outdoor fireplace. I chose RomanStone because of the overall appearance and amazing customer reviews. Well now I am one of those amazing customer reviews. Totally satisfied from the amazing customer service to the actual build process. Maybe a little more glue as stated in other comments but that’s non big deal. Doing the project on my own took basically ten hours. I started my build on an absolute level poured concrete slab so the build was absolutely flawless. Also the amazing layer by layer diagram instructions were invaluable. If you are considering an outdoor fireplace kit you can’t go wrong with RomanStone! Next up the flagstone patio but here are some pictures of the fireplace.
JDJeff D.Verified buyer We like the firepit. My son finally was able to assemble it for us. After he got the first row of stone to be level, the rest went very quickly. Please note to those who live on a steep hill. We had a company deliver the kit in a 48 foot trailer. The driver could have backed into my driveway, but instead parked his truck going uphill. The 1800 lb. kit was at the very front of the trailer. He got a pallet truck and lifted the pallet completely off the floor and proceeded to walk to the back of the trailer. However, 1800 lbs. moves very fast on a steep incline. He lost control of the load but fortunately for him and me, he hit the corner of the trailer at the last second which stopped the momentum, broke up the packaging, and about a dozen stones fell onto the street. Some of the stones lost a small piece off the corners, but it could have been a disaster. We had to manually unload all the stone off the trailer and stack it along the curb and I had to wheel barrow it to my backyard.
RGRobert G.Verified buyer- 3 photos3 photos3 photos
Great product and great assembly instructions. Shipped ahead of schedule and offloaded exactly where I wanted it. Matches my patio pavers exactly. Can’t wait to finish my project and enjoy my new space.
SDScott D.Verified buyer - 7 photos7 photos7 photos7 photos7 photos7 photos7 photos
If you're still shopping for a DIY Outdoor Fireplace Kit, stop right now and buy a Romanstone kit. The experience was amazing from beginning to end. Not long after placing my order, I was contacted by an extremely friendly Romanstone representative who outlined all of the details. A few weeks later, the kit arrived on 7 separate pallets. Construction took about a day longer than expected - 3 days instead of 2. The only hitch that I had to figure out were the woodbox caps because they are EXTREMELY heavy. Luckily I have a tractor with pallet forks to assist in lifting them into place. If you plan to order the woodbox kit, plan accordingly, because you'e going to need an abundance of capable manpower. Ultimately, we couldn't be happier with the way the fireplace turned out. The style of the kit almost identically matches the rest of the patio and walls that I built last summer. Thanks Romanstone! I've been recommending you to everyone I know!
TFTyson F.Verified buyer The pallet of cobbles was delivered by Old Dominium trucking and the driver used a pallet jack to pull the cobbles up to the end of our driveway. But to the cobbles themselves - we used them to surround a back yard at-grade fire pit so did not use the inner 3 rings - which worked perfectly as we used the inner 3 rings under a bird bath in the front yard. The cobbles were perfectly formed, none were damaged and they created a beautiful level ring around the fire pit. Myself, my family and all of our friends could not be more pleased.
RHRobert H.Verified buyerThe product is great. Paul is awesome to work with. It arrived on time and nothing was missing from the shipment. The problem was the directions included in the box with the glue were the old directions. I had 2 contractors scheduled to come and assemble this on a Sunday. When they looked at the directions and saw the shape of the block, they both said something is not right. It was a weekend so none was available to take my call. Turns out I had the wrong directions, I had the directions for the rectangle block. I had to reschedule the install. I thought I was sent the wrong fireplace kit because those models use the shape stone I had on my pallets. Turns out I just had the wrong directions.
BWBill W.Verified buyer- 3 photos3 photos3 photos
The Princeton fireplace, wood boxes and seat walls are absolutely fantastic!! what a wonderful purchase. It has made our backyard an awesome place to retreat to. The best thing about this product is that it is simple and easy to build. The instructions are perfect and so easy to follow. It only took the two of us 2 days to build the fireplace, wood boxes and seat walls ( which we added lights to) And the product looks amazing fully built. Awesome job guys. There really isn't anything I would change about this product. I am so glad I stumbled across this product. Thank you again.
BJBeth J. - 1 photo
Everything went great! It was a family fun project! Be sure you have your Big A...Square. Need a little more glue. The instructions are perfect.
CCCindy C.Verified buyer
