Great experience. Love the fireplace
Reviews
- 1 photo
- 1 photo
High quality stones. Instructions were great. Hard work to install but simple process. Looks amazing. Good customers service a seamless delivery. All good! Used 2 kits plus 3 additional rings of pavers for a beautiful 16.5’ circle. Love it.
SOSteven O.Verified buyer - 2 photos1 video2 photos1 video2 photos1 video
Fireplace is FANTASTIC! Even during a pandemic, the ordering process was swift and easy. Customer service was wonderful, as well. Keep in mind that the delivery is a 3rd party trucking company (also was great!) and they will only do curbside delivery, not move the pallets to a desired location. So, my recommendation is to have some means of muscle and or equipment to move the stones as close to the build site as possible. The trucking company cannot drive onto your property due to liability and possible damage due to the size/weight of the delivery. We had people ready to move things around so it was a great experience! For our project the most time consuming thing was pouring a pad for installation. The assembly of the fireplace was quick and relatively easy! Directions were great! This literally could be a weekend job, weather permitting. This fireplace really took our patio to next level outdoor living!
MMMichael M.Verified buyer Was sent wrong instructions with batwing walls. Had to go on line to get correct instructions. Other wise love fireplace
RRRuss R.Verified buyer- 1 photo
Very easy to build. Just make sure you are square and plumb. First fire tonight or tomorrow depending on the amount of wind.
WRWilliam R.Verified buyer Awesome kit. Love the look. Was missing a capstone in my delivery but other than that the instructions were clear and it was fun to put together. An extra capstone was in my possession less than a week after my call to customer service. The wife and kids are loving it!
ABAdam B.Verified buyer- 1 photo
Couldn't be happier with this project! We had the structure built in 2 days. It transformed our nice patio into something amazing. The heat is even and no smoke blowing in your face like with a fire pit that leave you smelling like smoke. Our plan is to have a fire at least once a month... even in the depths of winter.
MOMichael OVerified buyer Went together in a single day with just myself & my wife. Would definitely recommend this product
BMBill M.Verified buyer- 2 photos2 photos
Looks great everyone enjoying the fireplace easy to assemble nice addition to our weekend getaway place
JJJack J.Verified buyer Excellent service and product.
PWPete W.Verified buyer